Aaptiv MSK

Aaptiv MSK Overview

• What appears on the Home screen?
• What results should I expect?
• What is Aaptiv MSK?

Onboarding and Assessment

• How should I complete assessments?
• How often should I reassess?
• Will the app prompt reassessments? 
• What is the minimum # of movement assessments needed?
• What do the movement assessments measure? 
• How does onboarding work?
• What if I can’t complete an assessment?

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Sessions, Features & Personalization

• Why are health metrics empty?
• What do the Health Metrics represent? 
• What is the difference between Relief and Sessions?
• What is the Relief Tool?
• Why are some exercises not available in Build sessions?
• What audio settings can you customize?
• Why isn’t there music in the sessions?
• What if sessions feel too easy?
• Why do sessions repeat?
• What is the daily 5-minute session?
• What is the Build feature? 

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Account Management & User Identity

• Can employers/partners access my data?
• Can I change my email? 
• How can I reset my password?

Navigation, App Structure & Technical Behavior

• What if audio does not match visual playback?
• What do the navigation tabs represent?
• Where can I update assessments?
• How can I  pause or restart exercises?

Connectivity & Device Requirements

• How often do metrics update? 
• What happens if a session fails mid-way?
• Does the app work offline?
• What if I miss daily tasks?
• Which devices are supported? 
• How does the app behave on tablets?

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Privacy, Security, & AI Applications

• Does Aaptiv MSK use AI?
• How does this differ from consumer Aaptiv?
• How is data protected?
• What data is collected?